Censorship and Corporate Heroism
In response to yesterday’s post about Twitter and censorship, Jake Wobig offers the following critique:
In doing this, Twitter agrees to stifle the voices of its users and to be complicit in the “The Big Lie” described by Vaclav Havel in Power of the Powerless. The Big Lie is that everyone supports the government’s view of what is right and proper and beneficial to harmonious relations, to the maintenance of order.
Havel describes how, in Czechoslovakia under Communist rule, shopkeepers would put signs with loyalist slogans in their stores because it was good for relations with the authorities. And because people saw so many of these expressions of faith all around them, they could not help but think that their own honest sentiments – that the system was corrupt, exploitative, immoral – were not just wrong, but crazy. How could their own impressions be right when apparently everyone else had differing views? This insidious inculcation of self-doubt was one of the most powerful tools of oppression in the Communist repertoire.
By agreeing to participate in each local government’s censorship scheme, Twitter is agreeing to help those governments spread their versions of the Big Lie among the local Twitterati. They are agreeing to help those governments make the point that certain topics are just not available for discussion, and anyone who thinks otherwise is dangerously deviant. They are agreeing to help those governments spread the view that
everyone agrees and is happy and anyone who disagrees is just off their rocker. And why? To get access to their markets. This is a kind of moral cowardice.
In one sense, this critique is right on the mark: There is a real danger whenever we have acquiescense with human rights abuses of any kind and, like most people who care about human rights, I wanted — initially — to protest vehemently about Twitter’s policy.
But, of course, I didn’t. In fact, I agreed with it in what I hoped would be a nuanced way. My reasoning, again, is this:
Governments all over the world can demand that Twitter remove certain content or make it unavailable in some other way. Twitter then has a choice to make: It can decide to comply or not to comply. If it chooses what Wobig regards as the heroic route of non-compliance, the government can simply block Twitter entirely. If it chooses to comply, local users can continue to use the service with some degree of censorship. Twitter has decided on the latter and Wobig thinks this is moral cowardice.
And yet the story is more complicated because Twitter’s isn’t simply shutting down access to certain users or removing content at the insistence of a government. As the piece I quoted from TechDirt rightly notes, Twitter plans to be “quite transparent about this — posting all info to ChillingEffects, and trying to let users know if they were visiting the page of a censored tweet.” In this way, Twitter isn’t helping to propagate “The Big Lie;” it’s actually pointing out those instances where a government is censoring users, in a sense pulling back the curtain on censorship while also allowing users to continue to use the service (and perhaps to find ways to communicate locally and internationally that don’t attract the censor’s notice).
And Wobig seems to recognize this:
Twitter might be thinking that communication cannot help but be democratizing, and no matter what censorial directives an authoritarian government might issue, the people will find a way to communicate what they really mean and therefore subvert the Big Lie. To borrow another metaphor from Homer, Twitter might think they are the Trojan Horse. And if so, more power to them.
Twitter isn’t acting heroically here, to be sure. But the heroic position is one that would most likely remove the option of speaking freely about anything to users in some countries. I wouldn’t call this moral cowardice at all; as I put it yesterday, “Twitter is making decisions in the real world, where access is being restricted, and is attempting to carve out a way for more speech and more access to communication to be allowed.” I don’t know if Twitter sees itself as the Trojan Horse, but my sense is that their policy is the one that’s most likely to operate in that way.